Legal
Terms and Conditions for Organisers (Snapories)
Only the German version is legally binding. Switch the site language to Deutsch to read it.
§ 1 Scope, contracting party, definitions
1.1 These Terms and Conditions (Terms) apply to all contracts between Matthias Anderer GmbH, Abt-Kaspar-Str. 19, 83607 Holzkirchen, Germany ("we", "us", "Snapories") and any person or business booking an event via snapories.com ("Organiser").
1.2 The use of the guest app by invited guests is additionally governed by the Guest Terms. Co-branding partners are governed by the Partner Terms, participants in the referral programme by the Referral Programme Terms.
1.3 Deviating, conflicting or supplementary terms of the Organiser do not become part of the contract unless we expressly agree to their application in text form.
1.4 A consumer is any natural person who enters into the contract for purposes that are predominantly outside their trade, business or profession (§ 13 German Civil Code, BGB). An entrepreneur is a person acting in the exercise of their trade, business or profession (§ 14 BGB).
1.5 Further definitions:
| Term | Meaning |
|---|---|
| Event | The time-limited photo space booked by the Organiser, with its own join code, gallery and settings. |
| Guest | A person who joins the event via QR code or join code, without creating an account. |
| Film roll | The per-guest quota of photo uploads. |
| AI photobooth | The feature in which a guest selects one of the photographs they have already taken and a generative AI model turns it into a costume image. |
| AI image credits | The event's pool of AI generations, booked by the Organiser and drawn on by all guests together (§ 11.2a). Also referred to as credits. |
| Admin master key | The key generated at booking that is used to administer the event. |
| Data region | The region chosen at booking (EU or US) in which the event's personal data is stored and processed. |
§ 2 Scope of services
2.1 Snapories is an online service for event photography. For the duration of the booked event we provide the Organiser with a web application through which invited guests can contribute and view photos without an account and without installing an app.
2.2 The service comprises:
a) Event setup with join code, QR code and flyer templates for self-printing (PDF/PNG/SVG). We do not print or ship anything. b) Film roll — a per-guest quota of photo uploads chosen at booking. c) Live gallery — uploaded images appear immediately in the event's shared gallery. There is no delayed release ("developing"). d) AI image credits — a quantity of AI photobooth generations for the event (§ 11). The credits form one pool for the whole event; every guest draws from the same number and no quantity is allocated to an individual guest. The Organiser selects the size of the pool when booking; it can be set to zero, in which case the event is booked without the AI photobooth. The pool is separately priced under § 4.1. e) Organiser dashboard with guest overview, settings, blocking tools (§ 10.4), download, a time-limited share link for guests (§ 14.2) and invoice history. f) Multilingual guest app; the Organiser may select the languages offered per event.
2.3 Not included are in particular: printing or shipping of physical products; professional photography; camera equipment or hardware; any guarantee of a particular creative outcome from the AI photobooth; data storage beyond the periods stated in § 14.
2.4 Availability of the guest app. The guest app is an installable web application (PWA) and requires a device with a current browser, a camera and internet access. We do not owe compatibility with individual — in particular outdated — devices, or with in-app browsers inside other applications.
2.5 Three distinct services. The contract comprises three distinguishable services, performed separately and each remunerated at its own separately stated price under § 4.1:
a) the event service — the services under § 2.2 a) to c), e) and f) for the booked event period, in particular the live gallery and the film roll. It is performed on the booked event date and is performed completely upon expiry of the booked event period. b) the hosting service — the subsequent provision of the event's images to the Organiser for viewing and download for at least 30 days from the end of the booked event period (§ 14.2), including the ability to provide guests with a time-limited share link from it. Guests' access to the gallery ends when the event period ends; the hosting service is hosting and Organiser access, not a continuation of the gallery for guests. It begins at the end of the event period and is performed completely upon expiry of that availability period. c) the AI image credits — the pool of AI photobooth generations under § 2.2 d), in the size selected when booking. It is made available in full at the start of the booked event period and is a separately payable, separately stated quantity under § 4.1. It is performed completely upon expiry of the booked event period; credits not used by then lapse (§ 11.2a) and are neither carried over to another event nor paid out. Where the Organiser sets the pool to zero, this service is not booked and no price is owed for it.
What the split means for the right of withdrawal and for compensation for value is set out in § 5.2 and § 5.3.
§ 3 Conclusion of contract
3.1 The presentation of tariffs on snapories.com is not a binding offer but an invitation to submit an offer.
3.2 By submitting the booking form, the Organiser makes a binding offer. Before submission, the scope of services, the price, taxes and all options for correcting input errors are displayed.
3.3 The contract is concluded when we confirm the booking — at the latest upon provision of the event and the admin master key.
3.4 We store the contract text and send it in text form together with the confirmation. The contract languages are German and English; § 17.4 governs.
3.5 Booking availability. Bookings are only possible where we have expressly opened them. While the booking flow is closed, no contract is concluded; the booking form states this.
§ 4 Prices, payment, invoicing, taxes
4.1 Prices. An event is a one-time payment; there is no subscription. The price depends on the guest-count tier booked.
Two currencies, one price owed. We offer the same service in euro (€) and in US dollars (USD). The Organiser selects the currency during checkout; the choice is tied to no country and no place of residence. The only price owed and governing is the price in the currency selected during checkout; it is displayed before the booking is submitted and is charged in that currency. Both amounts are total prices for the same service. They are alternatives and are neither added together nor converted into one another; the other amount is not a conversion of the price owed and confers no entitlement to a different price.
Base price and AI image credits. The price consists of a base price, which depends on the guest-count tier and covers the event without any AI image credits, and the price of the AI image credits selected. Credits are booked in units of 25 at €3.00 / USD 3.00 per unit. The tables below state both, together with the total price at the pool the booking form offers by default (five credits per guest of the tier booked).
| Guests | Base price | Credits by default | Price of those credits | Total price by default |
|---|---|---|---|---|
| 25 | €14 | 125 | €15 | €29 |
| 50 | €29 | 250 | €30 | €59 |
| 75 | €34 | 375 | €45 | €79 |
| 100 | €39 | 500 | €60 | €99 |
| 150 | €59 | 750 | €90 | €149 |
| 200 | €79 | 1,000 | €120 | €199 |
| over 200 | on request | on request | on request | on request |
| Guests | Base price | Credits by default | Price of those credits | Total price by default |
|---|---|---|---|---|
| 25 | USD 24 | 125 | USD 15 | USD 39 |
| 50 | USD 39 | 250 | USD 30 | USD 69 |
| 75 | USD 44 | 375 | USD 45 | USD 89 |
| 100 | USD 59 | 500 | USD 60 | USD 119 |
| 150 | USD 89 | 750 | USD 90 | USD 179 |
| 200 | USD 119 | 1,000 | USD 120 | USD 239 |
| over 200 | on request | on request | on request | on request |
The Organiser may select a different number of credits when booking, in units of 25, including none at all. The total price then changes accordingly and is displayed in full before the booking is submitted. The number of credits that can be selected is limited; the limit is shown in the booking form. Further credits can be added during the event under § 4.1a.
Price components. The total price remunerates the three services under § 2.5 at the following separately stated prices. The table for the currency selected governs; the components are always stated in the same currency as the total price. The base price is apportioned to the event service and the hosting service as follows; the price of the AI image credits is the number of units booked multiplied by the unit price stated above and is shown here at the default pool.
Where payment is made in euro:
| Total price | Event service | Hosting service (30 days) | AI image credits |
|---|---|---|---|
| €29 | €11.20 | €2.80 | €15.00 |
| €59 | €23.20 | €5.80 | €30.00 |
| €79 | €27.20 | €6.80 | €45.00 |
| €99 | €31.20 | €7.80 | €60.00 |
| €149 | €47.20 | €11.80 | €90.00 |
| €199 | €63.20 | €15.80 | €120.00 |
Where payment is made in US dollars:
| Total price | Event service | Hosting service (30 days) | AI image credits |
|---|---|---|---|
| USD 39 | USD 19.20 | USD 4.80 | USD 15.00 |
| USD 69 | USD 31.20 | USD 7.80 | USD 30.00 |
| USD 89 | USD 35.20 | USD 8.80 | USD 45.00 |
| USD 119 | USD 47.20 | USD 11.80 | USD 60.00 |
| USD 179 | USD 71.20 | USD 17.80 | USD 90.00 |
| USD 239 | USD 95.20 | USD 23.80 | USD 120.00 |
All three services are separately payable at those prices and are performed separately: the event service completely upon expiry of the booked event period, the AI image credits likewise upon expiry of that period, and the hosting service thereafter over 30 days. The total price is the sum of the three; the split does not change it. Where no AI image credits are booked, the total price is the base price and consists of the first two components only. Where a price is quoted on request, the price components are stated separately in the quotation.
4.1a Adding credits during the event. The Organiser can add further AI image credits to a booked event from the dashboard, in units of 25, at €4.99 / USD 4.99 per unit. Such an addition is a separate contract over a separate service, is invoiced separately and gives rise to its own right of withdrawal for consumers; the currency is that of the original booking. Credits added in this way form part of the same pool and lapse with it (§ 11.2a).
Amounts stated in euro outside the price tables — in particular the liability figures in § 13 and the invoicing threshold in § 4.4 — are euro amounts irrespective of the currency in which the price was paid.
4.2 VAT. Towards consumers, all prices are total prices (§ 2 no. 3 and § 6 (1) no. 1 of the German Price Indication Ordinance, PAngV) — in euro as in US dollars; no further costs are added on our side. Whether a total price contains value added tax depends on where the supply is taxable, and not on the currency in which it is paid. Where the supply is taxable in Germany, the total price displayed is a price including the applicable German VAT — including where it is selected and paid in US dollars. Where the supply is not taxable in Germany (customers established or resident outside the EU, last bullet of the list below), the total price contains no German VAT; we charge none. Any taxation in the recipient's state of establishment or residence is not contained in the total price, is not levied by us, and is governed by the law of that state.
We are established in Germany only, and VAT is accounted for as follows:
- Consumers and entrepreneurs in Germany: German VAT at the standard rate in force (currently 19%).
- Consumers resident in another EU member state: likewise German VAT, not the VAT of their state of residence. Under § 3a (5) sentence 3 UStG the place of supply remains in Germany for as long as we stay below the threshold stated there for cross-border supplies to non-entrepreneurs.
- Entrepreneurs holding a valid VAT identification number from another EU member state: invoiced under the reverse-charge procedure without German VAT (§ 3a (2) UStG); the tax liability passes to the recipient. We verify the number through the European Union's confirmation procedure (VIES). Where no number is supplied, or where it cannot be confirmed, we charge German VAT.
- Customers established or resident outside the EU: the supply is not taxable in Germany; the place of supply is the recipient's state of establishment or residence (§ 3a (2) UStG for entrepreneurs, § 3a (5) sentence 1 UStG for consumers). No German VAT is charged; any taxation in the recipient's state is governed by the law of that state.
The country stated at booking governs; we may verify it by suitable evidence. The total price displayed in the currency selected is the same in every case — the tax treatment does not change it, and the choice of currency changes neither the place of supply nor the tax treatment. Should we in future exceed the threshold under § 3a (5) sentence 3 UStG, or waive its application, we will charge consumers in other EU member states the VAT of their state of residence; the displayed total price remains unchanged even then.
4.3 Due date and payment methods. The fee is due in full upon conclusion of the contract. Payment is processed through our payment service provider; the methods it offers (including card, wallets, PayPal, local methods) are shown during checkout. We collect exactly the amount displayed in the currency selected; no currency surcharge is added on our side, and we bear the cost of converting between the currency selected and our settlement currency. Where the Organiser's means of payment is denominated in a currency other than the one selected, their bank or card issuer may charge a fee of its own for that; we have no influence over it, it does not accrue to us, and it is not contained in the total price.
4.4 Invoice. The invoice is provided electronically; the Organiser consents to electronic invoicing. It states the scope and type of the service and may state the services under § 4.1 separately with their respective prices; the total amount shown is unaffected.
a) Towards consumers there is no statutory obligation to issue an invoice at all (§ 14 (2) UStG). We provide one as a service. Where the total amount does not exceed €250, we issue it as a small-amount invoice carrying the particulars required by § 33 UStDV: our full name and address, the date of issue, the scope and type of the service, and the consideration plus the tax attributable to it as one sum, together with the applicable tax rate. This is a simplified invoice format, not a tax exemption: VAT is contained in the total amount shown. On request we issue an invoice carrying all the particulars required by § 14 (4) UStG.
b) Towards entrepreneurs we always issue an invoice carrying all the particulars required by § 14 (4) UStG. Under the reverse-charge procedure in § 4.2 it additionally carries our VAT identification number, the VAT identification number supplied by the Organiser at booking, and the designation prescribed by law, "Steuerschuldnerschaft des Leistungsempfängers" (reverse charge, § 14a (1) UStG). For this, the Organiser provides us with its valid VAT identification number at booking; without one we charge German VAT under § 4.2. Our statutory obligations regarding the issue of invoices and the recapitulative statement (§ 14a (1), § 18a UStG) remain unaffected.
4.5 Discount and voucher codes. A code can only be redeemed up to completion of the booking, not retrospectively. Exactly one code can be redeemed per booking. Codes are not payable in cash and carry no monetary value. Invalid, expired, exhausted or suspended codes are shown as such during checkout.
4.6 Default. Where an entrepreneur is in default of payment, the statutory provisions apply; we may suspend the service until payment is received.
§ 5 Right of withdrawal for consumers
5.1 Consumers have a statutory right of withdrawal. Details, the start of the period, the consequences and the model withdrawal form are set out in the Withdrawal Instruction, which forms part of this contract.
5.2 Early commencement and expiry of the right of withdrawal. Because events frequently take place within the withdrawal period, we offer to begin performance before the period expires. To do so, we obtain the consumer's express request during checkout that we begin performance before the withdrawal period expires — together with their consent — and have them acknowledge that their right of withdrawal expires upon complete performance of the service (§ 356 (5) no. 2 BGB). Without that request, performance begins only after the withdrawal period has expired.
The contract comprises up to three separately priced services (§ 2.5, § 4.1). The right of withdrawal therefore expires for each of them upon its own complete performance: for the event service and the AI image credits upon expiry of the booked event period, for the hosting service upon expiry of the availability period under § 14.2. Until then the hosting service remains withdrawable, even where the event has already taken place. We draw attention to this split separately during checkout on every booking (clause 3.5 of the Withdrawal Instruction).
5.3 Compensation for value. If a consumer withdraws after performance has begun at their express request, they owe a reasonable amount for the performance rendered up to withdrawal (§ 357a (2) BGB). The calculation is based on the separately stated prices of the services under § 4.1: the event service, once completely performed, is charged at its own price; of the hosting service, the share corresponding to the part of the availability period elapsed up to withdrawal is charged. The AI image credits are made available in full at the start of the booked event period and are, from that moment, completely performed; withdrawal after the event has begun therefore leaves their price payable in full. Before the event begins they are not yet performed and nothing is owed for them. We draw attention to this consequence separately before booking.
5.4 Entrepreneurs have no right of withdrawal. The contractual rights under § 6 remain unaffected.
5.5 Withdrawal function. A "Withdraw from contract" control is available on our online interface (§ 356a BGB). Where it sits and how it works is set out in clause 2 of the Withdrawal Instruction.
5.6 Effects of withdrawal. Reimbursement, means of payment, further use after withdrawal and the handing back of content are governed by § 357 and § 327p BGB; the detail is in clause 4 of the Withdrawal Instruction.
§ 6 Rescheduling, cancellation and refunds (additional contractual rights)
6.1 In addition to the statutory right of withdrawal we grant the following contractual rights — they apply to consumers and entrepreneurs:
a) Rescheduling: as long as the event has not started and no guest has joined, the period can be changed in the dashboard free of charge. b) Cancellation with a full refund: as long as the event has not started and no guest has joined, the event can be cancelled in the dashboard. We refund the amount paid in full.
6.2 After the event has started or after the first guest has joined, the rights under § 6.1 no longer apply, because the service is then being used. Statutory rights remain unaffected.
6.3 Refunds are made using the same payment method used for payment, and in the same currency and the same amount as the payment made; we apply no exchange rate. A cancelled event remains viewable for the Organiser; capture is no longer possible from cancellation onwards.
6.4 Where the booking was made with a referral code, a refund removes the credit attributed to that code in the referral programme (Referral Programme Terms).
§ 7 Admin master key, credentials, responsibility for access
7.1 The event is administered using the admin master key: whoever holds the key has full administrative access to that one event. There is no account switching and no event picker within the dashboard; another event is accessed with its own key.
7.2 The Organiser must keep the key confidential and pass it only to persons who are to administer the event. The Organiser is responsible for actions taken using their key.
7.3 The keys for all associated events can be requested again via the email address given at booking. This function is recovery, not a second credential: we do not verify that the requesting person is the owner of the address; delivery is exclusively to the address on file.
7.4 In case of loss or suspected unauthorised knowledge, notify us without undue delay at support@snapories.com.
§ 8 Organiser obligations
8.1 Informing guests. The Organiser informs the participants of their event on site, in a suitable manner, that photographs are being taken, that images appear in a shared gallery and that an AI photobooth is offered. We provide flyer and QR templates and the Guest Privacy Notice for this purpose.
8.2 Required consents and rights. The Organiser ensures that photography at their event is permissible. This includes in particular the property owner's authority at the venue, employment and works-council requirements at corporate events, and any consents of depicted persons required by the right to one's own image (§§ 22, 23 KUG) or by data protection law.
8.3 Minors. Where minors participate, the Organiser ensures that the required consents of the persons with parental responsibility have been obtained. Guests under 16 may use the guest app only with the consent of a person with parental responsibility.
8.4 Distribution of the join code. The join code is addressed to the invited group of people. The Organiser does not distribute it publicly (e.g. not on public social networks). Anyone who knows the code can view the event's gallery; there is no further access control (§ 10.5).
8.5 Role under data protection law. The allocation of data-protection roles — and when a data processing agreement is concluded — is governed by § 15.
§ 9 Content, rights and licence
9.1 Ownership of rights. The rights to contributed photos and to images created in the AI photobooth remain with the respective rightsholders. We acquire no ownership in them.
9.2 Operating licence. The Organiser grants us — and ensures that guests grant us — a non-exclusive, geographically unrestricted right, limited in time to the storage period under § 14, to store, technically reproduce, format, display in the event's gallery and deliver the content to the participants of that event and to the Organiser. This right serves exclusively to perform the contract.
9.3 No secondary use. We do not sell the content, do not use it for advertising and do not make it available as training material for AI models. Any use for marketing or reference purposes takes place only with separate, express and freely revocable consent of the rightsholders.
9.4 Indemnification. The Organiser indemnifies us against third-party claims arising from content of their event having been contributed in violation of third-party rights, or from the absence of the consents required under § 8.2 — unless the Organiser is not responsible for the infringement. The indemnity covers reasonable costs of legal defence.
9.5 Downloads. The event gallery is shared. During the event period every guest can view and download the images of that event — their own and those of the other guests. There is no setting that restricts this. For the content of the gallery the Organiser has the tools under § 10.4: individual images and individual guests can be blocked. After the event period ends, guests no longer have access to the gallery; the Organiser can make the images available to them via the share link under § 14.2.
§ 10 Acceptable use, content policy, measures
10.1 It is prohibited to contribute or create content via Snapories that is unlawful, infringes third-party rights, disregards the personality rights of depicted persons, contains sexualised depictions, endangers minors, incites hatred or violence, or degrades persons. The full list is set out in the Content Policy.
10.2 It is prohibited to circumvent technical restrictions — in particular quotas, access controls or anti-abuse mechanisms —, to access the service by automated means, or to burden it in a way that impairs operation.
10.3 Our measures (Art. 14 DSA). We may remove or hide content, restrict access to an event, or terminate a contract for cause where content is illegal or breaches § 10.1/§ 10.2. We always choose the mildest suitable measure. Decisions about measures are taken after human review; we do not employ any automated process that decides on its own about the removal of content. Affected persons receive a statement of reasons under Art. 17 DSA and may contest the measure by the route described in the Content Policy.
10.4 Organiser tools. Independently of this, the Organiser can block individual images and block individual guests in their dashboard. Those decisions are the Organiser's own responsibility; they are not a measure by us within the meaning of § 10.3. There is no further review, approval or clearance procedure for images.
10.5 Access via the join code. An event's gallery is reachable via the join code. The code is seven characters and random; it is practically unguessable, but it is not a login. Anyone who has the code can see the event's released images. We state this expressly so that the Organiser treats it accordingly (§ 8.4).
§ 11 AI photobooth
11.1 How it works. The AI photobooth works on a photograph the guest has already taken with the event camera: the guest selects one of their own photographs in the gallery or the live view and describes what they want, and a third-party generative AI model creates a costume image from it. A guest can only select a photograph they took themselves. The original photograph is neither altered nor replaced — the result is a new image alongside it — and using the photobooth does not consume a shot from the film roll.
11.2 One run, one credit. Each generation consumes exactly one credit. There is no free repeat and no rating of the result. Where no result is produced — for example because a technical error occurs or the third-party service is unavailable — no credit is consumed.
11.2a One pool for the event; validity. Credits are not allocated per guest. They form a single pool for the whole event from which every guest draws, in whatever order guests use it; the Organiser selects its size when booking (§ 2.2 d), § 4.1) and can add to it during the event (§ 4.1a). Guests are shown no credit count. Once the pool is exhausted the AI photobooth is unavailable for the remainder of the event unless the Organiser adds to it.
Credits are valid only for the event they were booked for and lapse when the booked event period ends. They are not transferable to another event, are not carried over and are not paid out. This is stated again at the point of purchase. Once the event has started, the price of credits already booked is not refunded (§ 6.2); before it starts, § 6.1 b) applies to the booking as a whole and the price is refunded in full.
11.3 Labelling (Art. 50 AI Act). Images from the AI photobooth are visibly labelled as AI-generated within the application. The label must not be removed, obscured or altered. Anyone publishing such an image outside Snapories is responsible for ensuring that the indication of AI-generated content is preserved to the extent required by law.
11.4 Limits of the technology. The photobooth produces an artistic transformation. We do not owe any particular result, any particular likeness or any particular image quality. The model used may decline requests; this behaviour rests with the third-party provider and is outside our control.
11.5 Prohibited uses. The photobooth must not be used, in particular, to depict persons in a misleading, defamatory, sexualised or otherwise harmful manner, to show real persons — in particular public figures — in situations capable of deceiving, or to create images of persons who have not consented.
11.6 Data transfer. For generation, the selected photograph and the guest's text input are transmitted to the AI provider. The same applies to the short automatic suitability check that decides whether the photobooth is offered on a given photograph, which runs on each photograph uploaded while the event has credits. Which provider that is, where processing takes place and on what basis is set out in § 6 of the Privacy Policy and in the Sub-processor list.
§ 12 Availability, defects, updates
12.1 We perform the service with the care of a prudent businessperson and aim for high availability. Uninterrupted availability is not owed. Where possible, we announce maintenance in advance and schedule it outside typical event times.
12.2 Digital products towards consumers. Towards consumers, §§ 327 et seq. BGB apply. We owe the agreed and the objectively required characteristics, and, for the duration of provision, the updates necessary to keep the service in conformity with the contract (§ 327f BGB). Defects must be notified to us; the statutory rights to cure, price reduction, termination and damages remain unaffected.
12.3 Further development. We may develop the service further and change individual features, provided this is reasonable for the Organiser and the contractually owed purpose is preserved. Where a change impairs accessibility or usability more than insignificantly, we inform consumers in good time and grant the statutory termination rights (§ 327r BGB).
§ 13 Liability
13.1 We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act, and to the extent of any guarantee we have assumed.
13.2 In the case of slightly negligent breach of a material contractual obligation — an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the contracting party may regularly rely — our liability is limited in amount to the typical, foreseeable damage.
13.3 Otherwise, liability for slight negligence is excluded.
13.4 The limitation under § 13.2 is capped per incident at three times the fee paid for the affected event, but at least €250. This cap does not apply towards consumers to the extent it would result in an unreasonable disadvantage.
13.5 Data loss. For the loss of data we are liable under the above rules only up to the amount that would have been incurred for restoration had the Organiser backed up the data properly and regularly. The Organiser should download important images in good time; Snapories is not an archiving service (§ 14).
13.6 The above liability provisions also apply for the benefit of our legal representatives, employees and vicarious agents.
§ 14 Term, storage periods, deletion
14.1 Expiry of the booked event period ends the capture phase: new captures are no longer possible from that point. At that point the event service under § 2.5 a) is completely performed. Providing the gallery under § 14.2 is the hosting service under § 2.5 b); it remains part of the performance owed under the contract, and the contract ends only at the end of that availability period. What that means for the expiry of the right of withdrawal is set out in § 5.2 and in clause 3 of the Withdrawal Instruction.
14.2 Availability period. The images of a booked event remain available to the Organiser for at least 30 days from the end of the booked event period; that is the hosting service under § 2.5 b). The availability period owed is 30 days.
Guests' access ends when the event period ends. During the availability period the Organiser can download the images at any time and provide guests with a share link from the dashboard through which they can download the event's images; that link is time-limited (up to seven days) and can be revoked at any time. Whether and when the Organiser provides it is their decision.
There is no entitlement to availability beyond that; a longer availability period may be agreed individually. The Organiser can request deletion of the images at any time; we then delete them within 30 days.
14.3 Deletion on request. The Organiser may request early deletion of the event and all associated images. The rights of individual data subjects to erasure are governed by § 13 of the Privacy Policy.
14.4 Retention obligations. Excluded from deletion is data we are required to retain under commercial or tax law (in particular invoices and other accounting vouchers, § 147 (3) AO, § 257 (4) HGB, § 14b (1) UStG — as a rule 8 years). Such data is blocked from further use.
14.5 Demo events. Events created via the free try-it-out function are expressly temporary: they and the images created in them are removed automatically after 7 days. There is no entitlement to their retention or restoration.
§ 15 Data protection and allocation of roles
15.1 How we process personal data is set out in the Privacy Policy.
15.2 Private events. Where a consumer books an event for private purposes (wedding, birthday, family celebration), their own processing is as a rule covered by the household exemption (Art. 2(2)(c) GDPR). We cannot rely on that exemption and are, for the processing we carry out, an independent controller within the meaning of Art. 4(7) GDPR. A data processing agreement is not required in this case and is not concluded.
15.3 Business events. Where a business, public authority or association books an event in the course of its activity (company party, trade fair, festival, brand activation), it is the controller for the event's content. To that extent we process the event content on instructions as a processor. The Data Processing Agreement applies and is deemed agreed upon conclusion of the contract.
15.4 Own purposes. Irrespective of § 15.2 and § 15.3, we are always an independent controller for: contract performance and billing, operational and IT security, abuse prevention, aggregated usage figures without personal reference, and compliance with legal obligations. No data processing agreement applies to those.
15.5 Data region. The data region chosen at booking determines where the event's personal data is stored. It cannot be changed after booking. Your account with us, the invoicing record for the booking, and discount and voucher codes are held in the European Union irrespective of that choice — once, and readable from both regions, so that one account administers events in both and a code issued in one can be applied to a booking in the other (Sub-processor list, section 1.2). The data region is not a tax nexus and says nothing about the location of the AI providers used; their processing locations are set out in the Sub-processor list.
§ 16 Changes to these Terms
16.1 We may amend these Terms with effect for the future where necessary to adapt to changed law, supreme-court case law, changed market conditions or changes to our service offering, and provided this does not unreasonably disadvantage the Organiser.
16.2 We announce changes at least six weeks before they take effect, in text form, pointing out the right to object, the deadline and the consequences of an objection. If the Organiser does not object before the effective date, the changes are deemed accepted. If they object, the previous terms continue to apply; in that case we may terminate the contract by ordinary notice as of the effective date of the change and refund the pro-rata fee.
16.3 For events already booked and running, the terms agreed at booking always apply; § 16.1 does not change the price or scope of a booked event.
§ 17 Final provisions
17.1 Governing law. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Towards consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by the mandatory provisions of the law of the country of their habitual residence (Art. 6(2) Rome I Regulation).
17.2 Place of jurisdiction. Where the Organiser is a merchant, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is our registered office. Towards consumers, the statutory places of jurisdiction apply.
17.3 Dispute resolution. We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board (§ 36 (1) no. 1 VSBG). Please address complaints first to support@snapories.com; we normally reply within five working days.
17.4 Language — binding version.
Only the German version of these Terms is legally binding. Versions in other languages are provided for information purposes only. In the event of any discrepancy between the German version and a translation, the German version prevails.
Towards consumers who entered into the contract on the basis of a non-German version provided by us, this applies only to the extent that the German version is not less favourable to that consumer; otherwise the language version in which the contract was concluded applies.
17.5 Text form. Declarations under this contract require at least text form (§ 126b BGB). Email suffices.
17.6 Assignment. The Organiser may transfer rights under this contract only with our consent; § 354a of the German Commercial Code (HGB) remains unaffected.
17.7 Severability. Should a provision of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. The statutory provisions take the place of the invalid provision.